Christmas may seem like a long way away as we wave goodbye to summer and the leaves start to fall from the trees, but Alpha-Cure’s festive shutdown begins in less than 12 weeks, and we’re already preparing. Here are some key dates for the diaries of our global customer and supplier network to ensure orders and shipments are completed before the Christmas break:
- The Alpha-Cure UK factory and sales office will be shut from Friday 21st of December and reopen on Wednesday 2nd of January.
- The last date for customers to place an order for delivery before Christmas is Tuesday 20th November.
- The last dispatch date for worldwide deliveries that need to arrive before Christmas is Monday 17th of December.
- The last dispatch date for UK and European deliveries that need to arrive before Christmas is Wednesday 19th of December.
Alpha-Cure’s sales and customer service team are happy to answer any queries you may have and can help you ensure you have sufficient stock in production or stock to ensure your supply chain and stores are unaffected by the Christmas break. Just get in touch with your sales representative or email firstname.lastname@example.org for more information.
Wooden furniture and floors are treated with varnishes and coatings to ensure the wood is preserved and sealed for years to come, and the finished product’s appearance is of a high quality. Varnishes and coatings are applied layer by layer during the manufacturing process, so ensuring a quick, energy efficient and consistent coating is key.
UV curable stains, primers, sealants and topcoats are all available which have the following benefits for wood furniture and flooring manufacturers:
Shorter production time – the coating takes just a few seconds to cure whereas coatings that require air or IR drying can take several days to totally set. This means in a production line the materials that have been treated can be packed or taken to the next stage of production without having to wait for the coating to dry.
Space saving – eliminating the need for drying times means that less space is needed, as materials can be packed, racked and stored as soon as they come off the production line.
High quality finish – UV coatings give a good gloss and a very hard wearing finish that is resistant to abrasion and scratching and is largely stain and chemical resistant.
Alpha-Cure manufactures market-leading medium pressure UV curing lamps used to cure a full range of sealants and topcoats used in the manufacture of wood furniture and flooring. To find out which UV curing lamp is right for your business please contact the Alpha-Cure sales team who can help you identify the correct lamp for your UV curing system.
Alpha-Cure has over 22 years of experience working with UV curing system manufacturers around the world to develop proprietary lamps for exceptional curing results. Just drop us a line to find out more.
Several of Alpha-Cure’s customers have received an email (see above for an example) from ‘Mark Slater’ and an email address of email@example.com asking them to transfer money to a seller with a Cambodian account.
Please be aware that this is a fraudulent email that was not sent by Mark Slater or anyone else at Alpha-Cure, so please do not reply or send money to the account detailed in the email. Our bank details have not changed and will not change in the near future.
If you have received any emails which do not seem normal (as per the email above) please forward directly to firstname.lastname@example.org as we currently have this under investigation.
Thank you in advance.
Tracy Pitts, Head of Customer Experience
The team at Alpha-Cure are pleased to welcome a new addition to the marketing team, Natasha Wallace. Natasha is the new Marketing Manager for Alpha-Cure and Alpha-Purify, and will be managing all aspects of marketing to ensure the company is delivering the best content for prospects and customers and that brand awareness is optimised around the world.
Prior to joining Alpha-Cure, Natasha has an extensive background in marketing and sales within a range of technical industries. This has given her a strong understanding of consumers’ needs which helps mould the marketing content produced. Natasha also has marketing experience within distribution models which will be a huge benefit when assisting Alpha-Cure’s global dealer and distributor network.
“I am thrilled to work for a market-leading company with a strong global presence Alpha-Cure. The future with the growth of the Alpha-Purify UV disinfection division and new opportunities and markets for Alpha-Cure is very exciting. I am also looking forward to help build on the presence of this well-established brand. “
When she’s not optimising the website, planning exhibitions and designing brochures, Natasha enjoys a country lifestyle whether its walking her beloved Labrador, shooting or horse riding. Her other passion is travelling, thanks to living in the Middle East most her life. We look forward to seeing Natasha’s marketing ideas come to fruition across the Alpha-Cure and Alpha-Purify brands!
Ana Barbosa, Customer Sales Executive at Alpha-Cure
Alpha-Cure is delighted to announce a new addition to the UK sales office, Ana Barbosa. Ana is joining the team as a Customer Sales Executive, working with Alpha-Cure’s global network of dealers and distributors to ensure their orders and shipments are processed in a timely and efficient manner.
Prior to joining Alpha-Cure, Ana worked in the international logistics and transport industry for 5 years and has 6 years of experience in sales. The skills gained in both these roles and Ana’s extensive language skills (she speaks English, French, Spanish and Portuguese!) mean that she is the perfect fit for the job of Customer Sales Executive here at Alpha-Cure. Alpha-Cure has an extensive network of distributors and dealers to ensure customers around the world can access our range of high-quality UV curing lamps and UV system accessories and take advantage of exceptional customer service.
“I am amazed at the range of applications of Alpha-Cure’s products and am proud to be working at the world’s leading manufacturer of medium-pressure UV lamps. I am already enjoying working with the team and look forward to learning more about the business in the future.”
Ana has quickly become a key member of the Alpha-Cure sales office team and is building strong working relationships with the customers she looks after.
Outside of work, Ana enjoys keeping active by running and cycling (very necessary when working at Alpha-Cure thanks to the amount of cake and sweet treats in the office), relaxing with movies and popcorn and spending time with her loved ones and friends. Welcome to Alpha-Cure, Ana!
Alpha-Cure’s International Sales Manager Ross Hayward and CSO & Co Founder Steve Haines will be attending LabelExpo Americas this coming September at the Donald E. Stephens Convention Center in Rosemont, Illinois, a suburb of Chicago.
The exhibition runs from the 25th to the 27th of September and is the largest event for the label and package printing industry in the region. Steve and Ross are looking forward to the chance to network with industry experts as well as other leading industry suppliers. Alpha-Cure is the world’s leading manufacturer of medium-pressure UV lamps which are used in label printing presses around the world, and LabelExpo Americas represents an excellent opportunity to take note of the latest global trends in label printing.
Our experienced UV technicians can create bespoke lamp specifications and cost-effective UV lamps solutions to suit your exact curing requirements. Alpha-Cure has a long and successful history working with original equipment manufacturers (OEMs) to supply them with exclusive lamps that are placed in their systems before sale.
Our dedicated research and development department are committed to delivering innovation and quality in partnership with leading UV curing system manufacturers around the world. Alpha-Cure’s state-of-the-art facilities, coupled with a highly experienced team of UV engineers and production staff, ensure the highest level of customer satisfaction and support.
If you would like to arrange a meeting with Steve and Ross during the exhibition to discuss UV curing and how Alpha-Cure can assist you, please contact Ross by clicking here.
How does infrared work?
Infrared (IR) energy is a form of radiation, which falls between visible light and microwaves in the electromagnetic spectrum. Infrared lamps use low amounts of energy and work by emitting infrared radiations which can be used for many processes. Infrared heaters produce heat that is a product of invisible light from IR lamps.
What are infrared lamps used for?
Alpha-Cure supply infrared lamps for many different applications and industrial processes, as well as for the more commonly seen heating of indoor and outdoor spaces in domestic and commercial premises.
Applications of IR include:
• Curing and bonding
• Plastic welding
• PET manufacturing
• Print drying
• Domestic/commercial heating
In these applications, infrared heaters may replace convection ovens and contact heating, UV curing or electrical or gas heating systems. In the case of print drying, infrared may be more suitable than UV curing for some inks and substrates. IR heating is increasingly popular for use in warehouse heating, as it can be targeted directly towards where staff are working, preventing energy being wasted on heating air or building structures.
Find out more about infrared lamps from Alpha-Cure
Alpha-Cure has a dedicated sales and technical team to assist you, no matter what your IR lamp requirements may be. We have offices in the UK, France, Germany, China and Australia, as well as a global network of official distributors – get in touch with us today! Call +44 (0) 1327 263 900 or email our sales team on email@example.com
Are you a printer looking for high-quality replacement lamps for your UV system? Or perhaps you manufacture a product that requires UV curing as part of the production process, and would like to enquire about our market-leading lamps.
Alpha-Cure manufactures spare and replacement UV lamps for virtually every printing and curing system out there, and are pleased to be able to supply replacement lamps from a wide range of manufacturers including:
- Primarc /Baldwin
- Hereaus /Amba
Our UV Engineers are also able to test a working sample lamp in order to then create a lamp spec, or cross reference to see if we already manufacture an equivalent lamp. So please do drop us a line to discuss your requirements, whether you are looking for a replacement Eltosch, IST, Primarc or Hereaus UV lamp or if you are not sure what you need! Don’t forget, we can also supply IR lamps, system reflectors, quartz plates, cooling tubes, high-voltage cable, lamp cleaning kits and mercury spill kits.
To find out more, please contact Ross Hayward or Jamie Tipler from Alpha-Cure’s sales team on +44 (0)1327 263900 or email firstname.lastname@example.org
Germicidal/disinfection lamps from Alpha-Purify
Our new division Alpha-Purify supplies replacement lamps for UV disinfection systems for air, water and surfaces, as well as working with system manufacturers to develop proprietary lamps. If you are looking for replacement lamps from:
- Wallace & Tiernan
- Berson UV
…then make sure you get in touch! Browse the Alpha-Purify website here, and to discuss your UV disinfection requirements in more detail, please get in touch with Alpha-Purify’s Head of Global Sales Berenika Bond.
Alpha-Cure have always been associated with quality and reliability, producing tens of thousands of UV curing lamps every year for our customers. Our UV lamps generally have a warranted life of 1,000 hours, but this can easily be extended provided the lamp is run in accordance with our guidelines and conditions. In fact, Alpha-Cure regularly hears from customers who report that their lamps are still curing at 4,000 hours, thanks to the environment they are operated in and adherence to a stringent cleaning and maintenance programme.
Alpha-Cure’s UV technicians support customers and distributors around the world with troubleshooting and technical advice, and here they share their best practice for handling, cleaning and replacing UV lamps
- Always wear latex gloves when unpacking and then handling a UV lamp, as any residue and oil from your fingertips will contaminate the surface of the lamp and cause issues once it is ignited.
- Before placing the lamp into the UV system, ensure you clean the lamp body with isopropanol wipes – these are available from Alpha-Cure’s sales team.
- For longer lamps, rotate them every 100-200 hours to avoid deformation of the quartz and ‘bowing’.
- Avoid excessive starts – this can cause contamination due to the electrodes throwing off tungsten into the lamp. When you remove the UV lamp from the system, check that the electrical connections are tight and not eroded.
- Ensure the UV system is clear of all external contamination, such as inks and paper dust, and clean the lamps regularly with isopropyl wipes. Allow the lamp to cool for at least 5 minutes after the power has been turned off, before you handle the lamp.
Alpha-Cure has over 22 years of experience in UV technology and are experts in troubleshooting issues with lamp and UV system performance. However, even the very best products crafted from the best materials will need to be replaced in the end. Alpha-Cure can provide replacement UV lamps for virtually any UV system, as well as system spares and accessories including:
- UV system reflectors
- Quartz plates
- UV lamp cleaning kits
- Mercury spill kits
- UV testing and monitoring products.
- Chokes, ballasts and ignitors
Contact Alpha-Cure’s technical sales team on 01327 263900 or email email@example.com to discuss your requirements.
The remarkable 50-year transformation
The 5.6 million residents of Singapore enjoy a constant supply of clean drinking water that is among the safest in the world. This is a remarkable feat for one of the most densely populated countries in the world that has no native supply of freshwater, and 50 years ago had an open sewer system.
The fact that 100% of the population of Singapore are served by modern sanitation is a result of intensive investment in water treatment technology and infrastructure by the Singapore government. Water used by Singaporeans comes from four “taps” – imported water from neighbouring Malaysia, rainwater that is collected from two thirds of the land and stored in reservoirs, desalination plants processing seawater, and reclaimed (recycled) water.
Reclaimed water is a key part of Singapore’s future
Reclaimed water is seen as critical to the future of Singapore, as it offers the government complete control over an area of their water supply. The other 3 ‘taps’ are subject to fluctuation in cost and subject to availability issues – price rises from the Malaysian government (and an agreement ending in 2061), the high cost of desalination, and the risk of lower than usual rainfall affecting reservoir levels.
NEWater, introduced in 2003, is the name for used water from the sewerage system, treated and further purified through microfiltration, reverse osmosis and ultraviolet disinfection. This reclaimed water is potable, but the majority is used in industrial processes and manufacturing. The Singapore government have built 4 high-tech reclamation plants in the country, called NEWater Plants, as well as a vast underground system of pipes to move both wastewater and the recycled, disinfected water around the country.
Progressing towards 2060 targets
In 2017 595 million cubic metres of reclaimed water was used in Singapore, equivalent to 238,000 Olympic swimming pools and met approximately 30% of total water demand. By 2060 the government is aiming for 55% of total water usage to be served by reclaimed water, just 1 year before the water import agreement with the Malaysian government is due to end.
In April 2018, Singapore’s national water agency PUB has broken ground for the second phase of the underground pipework – referred to as the ‘enhanced conveyance system of the Deep Tunnel Sewerage System’ – to deliver ever more wastewater to the NEWater plants for recycling. The technological progression is still a keen focus for the Singapore water agency, as University researchers are working on methods of desalination that mimic the human kidney, while engineers work to reduce the energy consumption of wastewater recycling plants.
The management team at Alpha-Cure is pleased to announce that the company has renewed its ISO 9001:2015 accreditation after a successful audit earlier this month. The BSI ISO 9001 certification is a key business improvement tool and encourages a company to think strategically and thoroughly about how to achieve increased efficiency and enhanced customer service. The successful renewal of the accreditation is an important demonstration of Alpha-Cure’s ongoing commitment to excellence across the business, from production and technical development to sales, marketing and customer service.
Thank you to all of the staff involved in the audit, and of course to everyone for their hard work day in, day out that keeps Alpha-Cure at the forefront of UV lamp manufacturing. We’ve got high standards to maintain and customers to keep happy!
Junior Sales Representative Grace Lawson
Alpha-Cure is delighted to announce a new addition to the UK sales office, Grace Lawson. Grace is joining the team as a Junior Sales Representative, and will be working on a range of projects across the different departments – data cleansing for the Alpha-Cure sales team, social media and website management for the marketing department and research for our new UV disinfection branch Alpha-Purify.
Prior to joining Alpha-Cure Grace attended secondary school at Southam College, and worked in a local hairdresser, tea room and pub whilst in education and then joining a homecare company to look after their recruitment. In her own words, Grace joined Alpha-Cure because:
“I have always wanted to work in sales and I thought this would be the perfect place to start my journey! I would also love to be able to travel with work one day and know that as an international business with representatives around the world, Alpha-Cure might just offer the opportunities I’m looking for.”
When she’s not at work and learning all about UV technology, Grace enjoys spending time with her friends and family as well as travelling abroad to explore new places.
Grace has quickly become part of the team at Alpha-Cure and is learning all about the different departments and how they interact with each other to keep the business running as a well-oiled machine.
The Alpha-Cure UK office and factory will be shut for the Easter holiday on Friday 30th of March and Monday the 2nd of April. We will be opening again as normal on Tuesday the 3rd of April.
Happy Easter from the whole team at Alpha-Cure and our UV disinfection division Alpha-Purify!
Please also note that Alpha-Cure will also be closed on Monday the 7th of May and Monday 28th of May for the UK’s Spring Bank Holidays.
UK & Export Sales Executive Jamie Tipler
At Alpha-Cure the sales staff often get asked to quote for a UV lamp that ‘will cure resin/ink/lacquer’ but with very little additional information to help them identify which lamp it is. With a cross reference database of over 16,000 different lamp specifications, the team do need more specific information in order to identify the correct lamps and create a quote for the customer.
Here are a few helpful tips from UK and Export Sales Executive Jamie Tipler for how to find the information we will need to make sure you get the right lamp for you:
- Check the lamp carefully all the way around to see what is etched on the lamp – it’s likely that there will be both the name of the manufacturer and a serial/part number on there.
- You can also take a look at the UV information plate on your UV system – you can make a note of the information that is on it, or take a picture and email it to us so that we can take a look at it. This information may not help us ID the lamp you need on its own, but might help us narrow it down.
- If you have one, check the invoice from the last time the lamp was replaced, as this should tell you the manufacturer and serial number. You might need to check with an admin or accounts department for this information!
- If you don’t have any luck with the points above, you can also fill in our UV lamp identification form, which you can find here, which will help us to cross reference your lamp and manufacture a replacement.
If you are interested in purchasing a replacement or spare UV lamp from Alpha-Cure please drop us a line today: +44 (0)1327 263900 or email firstname.lastname@example.org
The Winter Olympics is in full swing in PyeongChang, South Korea, and spectators are enjoying the spectacle of athletes skiing, skating and sliding their way to success. The area where the games are being held is as bitterly cold and mountainous as you would expect, but lacking in one key element that a Winter Olympics needs in abundance – snow! As a result, the South Korean organisers have had to produce vast quantities of artificial snow for the alpine centre and the snow parks. And that’s where UV disinfection comes in.
Why does artificial snow need to be made from clean water?
The water used to produce artificial snow must be disinfected during the snow making process to prevent pollution to the area it is being spread over. Not only will the snow pack be used by many people (including children who might eat it!) during its use, but the snow will melt at the end of the winter and run off the mountains, most likely making its way into local water courses and agricultural land. The environmental impact of ski areas is often under the spotlight, so ensuring the process of making artificial snow doesn’t adversely affect the local area is vitally important.
Why do ski resorts need to make snow?
Snow making in areas that are struggling with precipitation levels in winter presents a particular problem – if there is low rainfall all year round then there may be a limited supply of reservoir water to make the snow from. Smart ski area operators are increasingly turning to recycling wastewater for their snow making requirements, but this means the treatment and disinfection of the water is even more important.
What kind of UV lamps are used to disinfect water for snow making?
Medium-pressure UV lamps in compact disinfection systems are perfect for this application, as they can treat a wide range of flow rates at the pumping station. The implementation of these systems in ski resort’s snow making facilities will ensure that snow is made from clean water, free from harmful microbes and disinfection chemical by-products.
Find out more about UV disinfection with our new division dedicated to the sale of UV disinfection lamps and system spares – Alpha-Purify.
2017 was a rollercoaster ride for many businesses who import or export their products, thanks to uncertainty around Brexit and market volatility, however the team at leading UV lamp manufacturer Alpha-Cure are proud to have recorded a successful year of growth and expansion.
Some of the headline news from Alpha-Cure in 2017 includes:
- We smashed our sales target and welcomed record numbers of new customers, making profits that will help to drive the business forward through investment and security.
- We manufactured more UV curing and disinfection lamps than ever before, producing 4.3% more lamps in 2017 than we did in 2016.
- We launched Alpha-Purify, a new division and brand dedicated to the sale of UV disinfection lamps and spare parts. The Alpha-Purify team attended Aquatech in Amsterdam, bringing back leads and new contacts to boost the brand’s sales in 2018. Watch this space…
- We expanded our workforce with the creation of new positions in the factory and office, ready to respond as our production and sales targets are raised for 2018. We hired Alpha-Cure’s first apprentice in 2017 and are hiring for another now, providing opportunities for local young people to learn and develop their skills working in a friendly and successful company with an eye on the future.
- We thanked our hardworking and loyal staff with a summer party and BBQ to mark Alpha-Cure’s 21st birthday and rounded off the year with a fantastic Christmas meal and a Christmas Jumper Day. As well as these events, there were fish & chip lunches, pizza, Halloween treats and surprise cupcake days!
- Our new Warehouse & Packaging Manager Agnes Sopel and her team have transformed the way we process and ship all our outbound goods, and the positive impact of her new systems and processes has been noted by our customers both big and small.
Sales and production targets for 2018 are high as we look to build on the success of last year, and we hope to work more closely with our dealers and distributors to ensure the news about Alpha-Cure products reaches every corner of the world.