What information do I need to give Alpha-Cure to identify my product?


Posted by Natasha Wallace on May 17, 2019

Here at Alpha-Cure, our production team and our sales team work very closely together to ensure our customers get exactly what they need. When talking to the sales team, a reference number is usually required to identify the specific UV lamp you need for your application. If you don’t have the reference number, there are several other ways we can identify the lamp for you.

If you have a lamp that is currently working, then we are happy to receive them into our warehouse and the production team are able to design and create a new lamp based on the power and dimensions of the original sample lamp that was delivered to us.

Another way we can ensure that you order the correct lamp is to collect some specific details from you. To design or order a lamp, our sales team will need to know:

UV Lamp

-The overall lamp length,

-The arc length,

-The diameter of the lamp,

-Volts of the lamp (please ensure this is the lamp
voltage, rather than the systems voltage),

-Amps of the lamp (again, lamp voltage, not system
voltage)

-Dimensions of the caps. If you don’t have those, we can
often identify the caps with a photo.

IR Lamp

If it’s IR lamps you require, then we need some slightly different details from you. To order an IR lamp, we need to know:

-The overall lamp length,

-The heated length,

-If it’s single or twin tube,

-The wattage,

-The voltage,

-The cap type,

-The colour of the reflector (usually gold, white or
clear)

-It’s burning position (Horizontal or vertical)

-Whether it is short, medium, or long wave.

Reflectors & Quartz Plates

We also sell reflectors and need some specific information to be able to accurately order these too. Our sales team will need to know:

-The length,

-The width,

-The thickness,

-The type of material. Typically, this is anocoil
(aluminium) or quartz (glass).

-The shape of the curve (quarter moon, eyebrow, or half-moon).


If you have the reference number for the lamp you need to order, or you have the information needed to help us identify the lamp you require, you can contact us on 01327 263900 or email sales@alpha-cure.com  and one of our sales team will be able to give you a quote.



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